Security of Collected Data

Security of Collected Data

MILLER ZOO takes the security of data collected from visitors to our website seriously and is committed to how it handles such information.

MILLER ZOO processes data collected from visitors to our website in accordance with the Act respecting the protection of personal information in the private sector (“LPRPSP”) as well as other applicable provincial or federal laws and regulations relating to personal information protection (collectively, the “Law”).

Personal Information Collected

When you browse our website, MILLER ZOO may collect certain personal information about you. In general, we only collect such personal information when you provide it directly and voluntarily.

For the purposes of this policy, “personal information” means any information about an identifiable individual, as defined by the LPRPSP.

This personal information may include:

  • Your name and address
  • Your phone number, mailing address, email address, or other personal contact details
  • Banking details, credit card numbers, or other billing-related information
  • Personal data you provide to us as a client
  • Details of your visits to our website or other information collected through cookies and tracking technologies
  • Technical data, such as your computer’s IP address, which helps us understand your browser and operating system
  • Recruitment-related information, including résumés, education, and prior work experience
  • Information you provide when registering for or participating in training sessions, conferences, meetings, or other events
  • Marketing-related information and your communication preferences
  • Any other personal data you may provide

Use of Personal Information

What are your personal information used for?

MILLER ZOO collects, uses, and discloses personal information about its employees, clients, and suppliers in the course of providing its services and conducting its activities, and in some cases to meet legal obligations under the Law.

Personal information may also be required to fulfill contractual obligations toward clients and other third parties.

For example, we may collect, use, and disclose your personal information to:

  • Establish and maintain relationships with clients, suppliers, and partners
  • Share and receive personal information with/from third parties to provide professional services
  • Establish, maintain, or terminate employment or contractual relationships
  • Analyze needs and preferences and communicate with stakeholders (e.g., surveys or evaluations)
  • Develop, improve, market, sell, or deliver MILLER ZOO services
  • Send newsletters and informational communications, including event-related information
  • Use your personal information for any other purpose you have consented to

Consent

How do you obtain my consent?

Subject to applicable legal exceptions or implied consent where permitted, if we collect your personal information for any reason (e.g., recruitment), we will request your explicit consent or give you the option to refuse to provide your information.

How can I withdraw my consent?

You may unsubscribe or withdraw your consent from marketing communications at any time. If you change your mind after giving consent, you may notify us at:
[email protected]
or by mail at: 20 route Hurley, Frampton, QC, G0R 1M0
or by using the unsubscribe link at the bottom of our emails.

Disclosure

We will not disclose, exchange, or sell your personal information unless you have expressly authorized us to do so or unless required by law or court order.

Third-Party Links

You may leave our website by clicking on links. If you visit third-party websites, we recommend reviewing their privacy policies. MILLER ZOO is not responsible for their privacy practices.

Security

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed improperly.

MILLER ZOO ensures that the personal information it collects is as accurate, complete, and up to date as necessary for its intended use. You have the right to access and correct your personal information.

Requests or complaints regarding this policy may be sent to:
[email protected]

Cookies

Cookies are small data files stored on your computer’s hard drive by a website. They record your preferences so that future visits are more efficient.

Cookies help identify you and may be necessary to provide requested products or services. They may store information such as:

  • Number of visits
  • Purchase history
  • Registration details
  • Page views

Cookies are commonly used to improve customer service. We may use them to understand your preferences and track your activity on our website: www.millerzoo.ca

Most browsers accept cookies by default but can be configured to block them. However, disabling cookies may limit some website functionality.

If we use cookies for profiling or geolocation, we will notify you beforehand and comply with applicable laws.

Changes to This Privacy Policy

We reserve the right to modify or update this policy at any time. Changes take effect immediately upon posting on our website. We encourage you to review this policy regularly.

If significant changes are made, we will notify you so you understand what information we collect, how we use it, and under what circumstances it may be disclosed.

Questions and Contact Information

If you wish to access, correct, modify, or delete your personal information, file a complaint, or obtain more information, please contact:

Privacy Officer (Financial Controller)
Email: [email protected]
Phone: 418-479-2000

Last updated: February 20, 2024